I'm currently using another system. Is it easy to switch?
Switching to amSTATZ can be done in 30 minutes. We offer one-on-one support to help, if you need it.
How much does it cost to process payments?
Cost is 2.3% plus a $0.30 fee per transaction on all cards, including AMEX.
Is there a long-term contract?
No long term contracts or commitments. You pay month-to-month and may cancel at any time.
Do my clients have to pay to join?
No. Your clients can always join for free.
Can I customize my own workouts?
Yes. We give you exercises to get started but you can add your own images and build your own workouts.
What is your refund policy?
Because we do not use contracts or long-term commitments, we do not offer refunds at this time.
Do I have to be ACE Certified to use amSTATZ?
No. Only ACE Certified Professionals receive their first month free followed by a 15% lifetime discount.
What ACE certifications qualify for the discount?
The discount program is available to ACE Certified Professionals who hold a certification accredited by the National Commission for Certifying Agencies (NCCA). Qualifying certifications include ACE Personal Trainer, ACE Group Fitness Instructor, ACE Health Coach, and ACE Advanced Health and Fitness Specialist.
I'm currently pursuing a certification with ACE. Can I start the discount early?
We cannot offer the free month and discount until you officially hold an ACE certification.
I'm ACE certified and currently using amSTATZ. Do I qualify for the discount?
Yes. You can activate the discount by following these steps:
Log in to your My ACE Account and retrieve your ACE Certification number, displayed just above your name on the account home page.
Log in to your amSTATZ account and go to Settings. Under Have a promo code?, enter your ACE Certification number and click Apply Promo to verify your status as an ACE Professional.
Your discount will be effective immediately.